NOTE: You should always rescan files after repairing them with SAM Virus Clinic. In rare cases, it is possible for one virus to be "hidden" by another. The "hidden" virus may not show up until the first virus has been removed. Rescanning guarantees that the hidden virus is found.
SAM 3.0 has been tested with a large variety of commercially available software and hardware. Here are some recommendations when using SAM with certain software programs and hardware:
1. If you are using a program, such as Aldus Freehand 2.0, Aldus Persuasion 2.0 and TOPS 3.0, you should scan the master disks first before installing any new software and then configure SAM's protection level to NONE. This will prevent SAM from displaying a large number of alerts during the installation process. Don't forget to reset SAM's protection level when you finish the Installation process.
2. You may experience a problem with certain INITs or cdevs .
a. CPS Delete Tracking (MacTools Deluxe), for example, must load before
SAM, or CPS Delete Tracking will not load at startup.
b. SAM Intercept does not always scan Bernoulli removable cartridges when
they are inserted.
c. If Close View (from Apple) is active, the screen appears to freeze if an
infected floppy disk is inserted. The Infection Alert is displayed behind
the Close View screen. Press the Return key to eject the infected floppy
disk.
3. When using SAM Virus Clinic to scan open files over a network, an error message that indicates that the file is "probably not a valid resource file" is displayed. You should not be alarmed because SAM Virus Clinic cannot scan open files.
4. Switch booting when SAM 3.0 is active may cause a system crash on an SE/30 that is running any version of System 6.0.
5. The cursor may behave strangely if your system is infected with the ZUC virus. If you start SAM Virus Clinic to scan for viruses and find no infected files (even though SAM Virus Clinic scans for ZUC), the virus may have infected memory only. Reboot and the strange cursor movement will disappear.
6. Directory Assistance, Norton Utilities for Macintosh - When configuring SAM Intercept's Folder Scan if you press the Command key only, Directory Assistance will place a Command-a in the hot key text box.
7. OUTBOUND Laptop - Because of a difference in the way that the OUTBOUND keyboard is configured, you may not be able to do the following:
1. Use Command - Period to cancel a floppy scan.
2. Bypass SAM Intercept at start up.
There is no way around these irregularities at this time; however, OUTBOUND Systems is aware of these irregularities.
Miscellaneous
If SAM Virus Clinic runs across an isolated resource in a file that is an nVIR-clone type (nVIR, AIDS, MEV#, Hpat, and so forth.), but does not contain nVIR code, it simply reports this as a warning. SAM Virus Clinic will not remove such resources when this warning occurs because they may actually be legitimate. SAM will only remove such resources if they belong to an actual infection.
Other programs may report these isolated resources as non-contagious infections and allow you to repair the file (by removing the resources). You may replace the file or use ResEdit to remove the resources if you are sure they are not legitimate.
If you proceed with the launch of an application infected with an nVIR clone, and deny the attempts to add viral resources when SAM Intercept reports them, this may indicate that an isolated, non-code nVIR-clone resource has been added to the System file. Such resources contain ONLY data and are not dangerous. In most cases, you should not "proceed" with the launch of an infected application unless the infected application is the Finder.
The ICON for the SAM Exceptions Copier has changed. It will otherwise work exactly as the documentation specifies.
